Office Receptionist

İşin təsviri

Job Location: PITS Azerbaijan Office located at AF Business House, 203 Nizami St, Baku 1010, Azerbaijan

Working Days and Hours: 40 hours/weekly, Mon-Fri, 09:00-18:00 Baku time

Agreement Type and Pay: Labor Agreement, 450-600 AZN.

Job Summary:

We are looking for a highly organized and customer-oriented Office Receptionist to be the first point of contact for our company. As the Office Receptionist, you will play a crucial role in providing excellent customer service and creating a positive and welcoming experience for all visitors and employees.

Responsibilities:

• Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
• Answer and direct incoming phone calls to the appropriate departments or individuals.
• Overseeing the content on the company's social media accounts and engaging in customer interactions through those platforms.
• Provide accurate and helpful information to inquiries from callers and visitors.
• Maintain a neat and organized reception area, ensuring it reflects a professional image.
• Manage the company's main email inbox and respond to emails or forward them to the appropriate recipients.
• Assist in scheduling appointments, meetings, and conference room bookings.
• Receive and distribute incoming mail, packages, and deliveries.
• Coordinate with building security to provide access to authorized visitors and maintain security protocols.
• Monitor office supplies and place orders as needed, ensuring the office is well-stocked and functional.
• Keep records of visitor logs, phone calls, and other relevant data.
• Assist in various administrative tasks, such as filing, data entry, and document preparation.
• Handle sensitive and confidential information with the utmost discretion.
• Liaise with internal staff to facilitate effective communication and support office operations.
• Assist in organizing company events and special projects, as needed.
• Uphold the company's values and represent the organization in a professional manner.

Qualifications:

• A Bachelor's degree is deemed essential for this position.
• Experience as a Receptionist or in a similar customer-facing role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to interact effectively with diverse individuals.
• Professional and courteous demeanor with a focus on providing exceptional customer service.
• Proficiency in using office equipment, including multi-line phones and printers.
• Strong organizational and time management skills to handle multiple tasks efficiently.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in basic computer applications, including Microsoft Office (Word, Excel, Outlook).
• Punctuality and reliability in attendance to ensure smooth office operations
• Proficiency in both Russian and English languages is considered advantageous.
• Ability to remain composed under pressure and handle difficult situations diplomatically.

Please send your CV. 

Candidates who do not meet these requirements are kindly requested not to apply.

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