İşin təsviri
Responsibilities:
- Develop and implement CRM strategies that align with EVIMIZ's overall business objectives
- Utilize the CRM platform to analyze customer data, identify trends, and generate actionable insights to drive customer engagement and loyalty
- Collaborate with marketing teams to create targeted campaigns, personalized communication, and loyalty programs based on customer segmentation and preferences
- Monitor and report on key CRM metrics, such as customer acquisition, retention rates, and customer satisfaction, providing regular updates to senior management
- Ensure data accuracy and integrity within the CRM system, implementing best practices for data management and security
- Train and support team members on CRM tools and processes, ensuring a smooth adoption and utilization of the CRM platform across the organization
- Stay up-to-date with industry trends and advancements in CRM technologies, recommending innovative approaches to enhance the customer experience
Requirements:
- Bachelor's degree in Marketing, Business Administration, or a related field
- Proven experience as a CRM Manager or in a similar role, with a strong track record of developing and implementing successful CRM strategies
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Results-oriented mindset, with a focus on delivering exceptional customer experiences and driving business growth
- Knowledge of sociology and understanding of customer behavior within the market
Why Join EVIMIZ:
- Opportunity to work with a market-leading company that values innovation and customer satisfaction
- Collaborative and inclusive work environment that fosters personal and professional growth
- Competitive compensation package with benefits, including health insurance and retirement plans
- Be part of a dynamic team dedicated to delivering exceptional products and services to our valued customers
If you are passionate about customer relationship management and are ready to make a significant impact within a market-leading company, we invite you to apply for the position of CRM Manager at EVIMIZ.
Please submit your resume, along with a heading CRM MANAGER.
We look forward to reviewing your application and potentially welcoming you to our EVIMIZ team!