Receptionist

İşin təsviri

Receptionist

Responsibilities

The receptionist is responsible for

 liaising with customers in a service-oriented manner on behalf of the office by providing a professional phone service, personally welcoming visitors and maintaining a high standard in the reception area
 dealing with phone calls related to GIZ
 ensuring incoming and outgoing calls are efficient and uninterrupted
 performing reception and secretariat services on a daily basis

The receptionist performs the following tasks:

Tasks

1. Phone and reception services

The receptionist

 answers and accepts phone calls and messages and/or forwards them
 maintains a callback list of all incoming calls which cannot be taken by the relevant staff member
 operates the answering machine appropriately
 registers, documents and organises incoming and outgoing correspondence (fax, emails, packages and personally delivered messages)
 ensures deputisation for other staff members
 ensures that visitors are comfortable by offering newspapers, refreshments etc.

2. Office work and services

The receptionist

 ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email)
 sorts and distributes incoming correspondence (email, fax, other official documents)
 is responsible for distributing and accepting documents and packages to/from the post office, government institutions, embassies etc., and is responsible for these
 ensures periodicals are put out

3. Other duties/additional tasks

The receptionist

 performs other duties and tasks at the request of management

Professional experience

 at least 1-3 years’ professional experience in a comparable position

Other knowledge, additional competences

 good working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
 very good written and oral knowledge of the Azeri, English and Russian languages
 politeness and helpfulness in dealing with visitors
 willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management

Interested candidates can send their application (CV with photo and application letter is requested in English language) to the address below:

[email protected]

or

10, Nizami street, VIP building, 5th floor

Deadline for application submission: 19.07.2013

Only short listed candidates will be contacted

German International Development and Cooperation Agency (GIZ Baku) tərəfindən digər vakansiyalar

• Professional service for photo and video production
• Junior Procurement Professional
• Intern for project
• Renovation Works Gakh VET Center
• Renovation Materials Gakh Vocational Lyceum