IT Billing Administrator
Requirements:
Bachelor or Master Degree in Applied Mathematics or İnformation Technologies;
At least 2 years of experience in IT;
SQL, PL/SQL on expert level;
UNIX/LINUX and WINDOWS on user level;
GSM skills;
Excellent MS Office skills;
Fluent Azerbaijani, Intermediate English and Russian language skills;
Military service (mandatory);
Required competencies
Quality orientation ;
Continuous improvement;
Planning and organizing;
End User focus;
Continuous learning;
Building effective working relationships ;
Decision making;
Communication;
Positive approach;
Flexibility;
İnitiating action;
Gaining commitment ;
Technical / professional knowledge ;
Roles & Responsibilities:
Produces written technical and functional documents
Participate in preparation and developing Billing procedures;
Perform notification about business affected problems in time;
Plan, perform and ensure preventive maintenance works;
Documenting infrastructure systems including hardware and software systems;
Report on system statuses, failures, violations, performed preventive works and actions;
Contributes in the constant improvement actions of the Company
To work in non-traditional business hours in support of Billing Operation;
To be available 24h/7d in case of critical problem
Ensures operational backups and archiving for all data and settings
Coordination of works with supplier of billing solutions
Cooperates closely with other teams of IT and departments. Maintains good relations with all teams and departments,
Participates in the development of the projects within the department
Respects and applies approved procedures; processes and proposes constant improvement actions
Identifies and implements changes for improving the operational efficiency of the unit
Operation, Maintenance, Configuration and troubleshooting for: Service provisioning, Mediation device
Operation, Maintenance, Configuration and troubleshooting for: Tariffs, Tariff Plans, Services, Rating processes
Operation, Maintenance, Configuration and troubleshooting for: Billing and invoicing process
Operation, Maintenance, Configuration and troubleshooting for: Roaming and Interconnect issues
Operation, Maintenance, Configuration and troubleshooting for: Warehouse operations, Phone Number Ranges, SIM operations,
Operation, Maintenance, and Troubleshooting for: Credit and Corporate Policies
Operation, Maintenance, Configuration and troubleshooting for: Customer Care and Web Customer Care interfaces
Operation, Maintenance, Configuration and troubleshooting for: billing system user access
Knowledge exchange between members of group
Deadline for applications submitting – 30.05.2013
The applications should be submitted to: [email protected]
Applications without the subject IT Billing Administrator will not be considered
Only shortlisted candidates will be contacted