Deputy Shop Manager

İşin təsviri

Deputy Shop Manager

Accountabilities

•Maximise sales performance through identifying sales opportunities within their area and ensuring a strong implementation in order to maximise results.
•Effectively manage the team to deliver consistently high customer service standards.
•Lead & develop the team  to maximise the business as well as personal potential.
•Generating customer loyalty by driving the promotion and cover in addition to local initiatives.
•Monitoring competitor activity and external forces, taking action to counteract where necessary
•Analysing data reports available, using findings to inform commercial decisions, whilst considering the implications of those decisions
•Preventing loss

KEY RESPONSIBILITIES

•Monitor competitor activity to stay commercial in approach.
•Understand company commercial decisions and how this affects their area of responsibility.
•Ensure retail standards are maintained to a consistently high level whether in prime or sale trading.
•Implement and maintain consistently high visual merchandising standards in conjunction with the Visual Manager.
•Ensure optimum stock availability through new stock and regular replenishment.
•Scheduling the team to ensure there is adequate cover at all times and in conjunction with promotional activity and key events.
•Develop and coach the team in order that they maintain a motivated approach to their responsibilities.
•Develop the team and individuals to support the store/business succession.
•Maintain morale in order to keep labour turnover to a minimum.
 

Delivering consistently high customer service standards through:

•Effectively managing the team to provide customer service which consistently meets or exceeds customer expectations
•Using customer feedback to make improvements within the store
•Maximising the availability of product and services to our customers
•Visual excellence through out areas of responsibility in conjunction with the Visual Presentation Manager 
•Ensuring that optimum stock representation is achieved on the sales floor of correctly priced stock, in conjunction with the Visual Presentation and Operations Manager
•Scheduling the team to ensure there is adequate cover at all times and in conjunction with promotional activity and key events

Effectively leads and develops the team by:

•Coaching team members to maximise their performance potential
•Ensuring team understand company strategy and their contribution to it in conjunction with their own objectives
 
Work hours:

6/7
09:00-18:00 and 14:00-22:00
 
CV to be sent:

[email protected]

please mention position title in the subject line.

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