Reception clerk

İşin təsviri

This is an exciting opportunity to join a dynamic team and put into practice existing skills in creating and developing a strong service orientated department. Excellent development opportunities in one of the most dynamic hotel groups. 

• Provide personalised, courteous service and information to guests 
• Maximise customer satisfaction and utilisation of hotel facilities by promoting hotel outlets and other facilities to guests 
• Adhere to Hotel and corporate guidelines 
• Maintain confidentiality with all guest information 
• Maintain up to date knowledge on events and activities in the city 
• Assists guests from arrival to departure 

Personal Requirements:

• Strong focus on business and sales 
• Natural attitude towards providing excellent quality service 
• Previous experience in a hospitality industry preferred 
• Excellent time management and organisational skills  
• Results focused 
• High level of motivation and enthusiasm is required as well as capacity to learn rapidly 
• Good team player with a flexible and cooperative attitude 
• Fluency in Azerbaijani, English, Russian both written and oral. Another languages are a plus. 
• Computer knowledge required. Experience with Fidelio/Opera is an advantage 
• Strong interpersonal skills 

Working hours & days – flexible shift, 5 days in a week. Info regarding salary will be announced upon interview

All experienced candidates, interested in mentioned position, need to apply by these e-mail addresses: [email protected] and [email protected] 

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