ICT Specialist 2- Barda

İşin təsviri

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC also endeavours to prevent suffering by promoting and strengthening humanitarian law and universal humanitarian principles.

ICT SPECIALIST 2- Barda

About the Job:

The ICT Specialist 2 installs and maintains all ICT systems and services in the ICRC office in Barda, providing also workplace support to the users there.

This is a full-time position with the duty station in Barda.

Duties and Responsibilities:

• Independently installs, maintains, repairs and monitors ICT equipment in line with ICRC standards.
• As a part of global support services handles L2 tickets or escalates as per agreed workflow.
• Ensures existing ICT infrastructure is functional.
• Ensures that global/country-level policies and procedures are implemented and followed.
• Briefs, advises and trains end-users and peers on the ICRC's ICT systems.
• Ensures inventory is updated as per procedures and carries out regular physical checks.
• Drafts and updates technical documentation for all IT equipment.
• Provides day-to-day technical support to end-users of desktop applications, telephones, printers, computers or any other ICT standard equipment.
• Maintains contacts with suppliers/providers and follows ICRC logistics and ICT procedures
• May be called upon to train ICT teams.
• Manages the Radio Room in Barda SD

Desired Profile and Skills:

• Bachelor’s degree or equivalent work experience in IT, electronics, computer science, telecommunications or similar field
• Good level (spoken and written) of English.
• Proven transversal ICT knowledge.
• Minimum 3 years' troubleshooting experience in any area of the ICRC ICT service catalogue (e.g. workplace services, telecommunications, IT, help desk, etc.).
• 1 year of people-management experience a strong asset.
• Availability to travel and carry out short missions to other sites in Azerbaijan upon request.

How to Apply:

Qualified and experienced candidates are invited to apply. You may apply by sending your CV (in English), a cover/motivation letter (in English), and scanned copies of relevant diplomas/certificates to the e-mail [email protected]. Within the cover letter, the application should be addressed to the Human Resources Manager, Baku Delegation.

Your cover/motivation letter must indicate your current salary and your expected salary range.

Clearly indicate the position title “ICT Specialist” in the subject line of your email message.

Deadline for receiving applications: 05 September 2021

Please note that only short-listed candidates will be contacted.

For additional information about the organization, please consult the ICRC website: www.icrc.org. Any specific enquiries about the position should be addressed to [email protected].

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