Venue Ticketing Manager

İşin təsviri

EURO2020 Venue Ticketing Manager - a unique work experience in a prestigious tournament as the European Championship.

Key responsibilities:

• Regular liaison with UEFA project stakeholders
• Main contact for the TICK venue team included access control and ticketing center
• Coordinate with the Euro 2020 project team onsite and stadium operators to ensure the requirements are met in terms of ticketing
• Participate to daily venue team meetings
• Organize the training of TICK staff
• Prepare the documentation used for the training of the volunteers
• Conduct the ticketing specific training for the volunteers
• Event-time responsibilities
• Overall responsible for match day preparations & operations
• Troubleshoot problems concerning ticketing as they arise
• Support/liaise with safety and security, spectator and access control services
• Plan and allocate various daily tasks to the ticketing venue team (incl. volunteers)
• Supervise the set-up and dismantling of TICK facilities
• Liaise with any appointed service providers
• Satisfy all customer ticketing needs at the venue and provide excellent customer service
• Provide troubleshooting support for access issues
• Daily liaison with the UEFA TICK project team
• Submit daily reports and debriefs (incl. statistics) according to provided guidelines and deadlines

Must have requirements

• Experience of 3 years in ticketing or in major sports events or large international events
• Team management skills
• Experience in supervising a team
• Full professional proficiency in English (both oral and written)
• Advanced in Microsoft Office (specifically excel) and ability to familiarize with new IT systems quickly
• Good presentation skills
• Organized, service-oriented and resistant to stress
• Available to work on the weekends and outside the office hours

Additional requirements

• University degree
• Communication proficiency in the local language of the venue considered as a big asset, good knowledge of other languages is a plus
• Problem solving attitude
• Good knowledge of mobile devices

If your candidacy meets the above requirements, please send your CV to [email protected], indicating the name of the position.

EURO2020 tərəfindən digər vakansiyalar

• Ticketing Access Control Manager
• Ticket Centre Coordinator
• Stadium Ticketing Assistant
• Stadium Ticketing Coordinator
• Logistics Manager