Waiter/Waitress
- Dinamo Hotel Baku
-
Elanın qoyulma tarixi: 10.12.2019Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Department: Food and Beverage
Position: waiter/waitress
Employer: Dinamo Hotel Baku LLC
Address: 32 Zarifa Aliyeva AZ1095, Baku, Azerbaijan
Web: www.dinamohotelbaku.com
Main Duties
• To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.
• To anticipate and service of guests' requirements before requests is necessary.
• To serve and clear food and beverage items in an unobtrusive and professional manner.
• To be familiar with the beverage service including stemware used and appropriates garnishes.
• To complete opening and closing side work as assigned and has all tables set according to standard.
• To present menus and explanations for all menu items as well as specials of the day.
• To present children's menus, when appropriate, and describe specials.
• To utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
• To carry trays, bus and reset tables with linen, china, glass and silver.
• To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
• To ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
• To service all needs for private dining room or private function.
• To report any accident or guest complaint immediately, no matter how minor, to a manager.
• To recognize and address potential disruptive or undesirable guests.
• To move tables and chairs
• To breakdown any buffets, displays or side stations when needed
• To clean service area when needed.
• To retrieve and stock all linen, china, silver, glassware and food and beverage items.
• To provide unobtrusive and professional service.
• To serve a dish to guests while explaining the contents and preparation.
• To provide water, bread and butter service throughout the meal to guests.
• To carry and break down trays properly and safely.
• To clear tables and reset them for specific number of persons.
• To provide quick and attentive assistance to any mishap in the restaurant.
• To sweep/vacuum the floor before a shift if needed.
• To handle cash and credit card procedures according to the guidelines of the accounting department
• To identify potential problems and ask for assistance before breakdown occurs
Requirements:
• Good command of Azeri, Russian and English
• Ability to handle large restaurants and guest volumes on a daily basis.
• Should be able to work under pressure in a customer service environment
• 2-year minimum experience working in a multi-cultural / 5-star hotel environment.
• Must be able to work shifts - days, evenings, overnight, weekends and holidays
Interested candidates are requested to submit their CV preferably in Word or pdf format to [email protected] by specifying the Job Title” Waiter/Waitress” in the subject line.
Only shortlisted candidates will be invited to the further stages of the recruitment process.
The deadline for application is December 31, 2019.
