Human Resources Manager

İşin təsviri

 

POSITION : Human Resources Manager

REPORTS TO : General Director

PRIMARY OBJECTIVE OF POSITION

To achieve the hotel’s operating goals by maximising employee productivity and well being, and achieve the hotel’s guest service objectives. In addition, the job incumbent pro-actively handles personnel administration, directs and implements training programs, and human resources guidelines, policies and procedures in accordance with local laws.

TASKS, DUTIES AND RESPONSIBILITIES

• Directs and co-ordinates all employee and labour relations activities within the hotel, to ensure compliance with the law and to control costs
• Analyses hotel manpower requirements and makes recommendations on selection and development activities to meet manpower need
• Develops and implements recruiting and screening systems and procedures to attract qualified candidates for vacancies
• Acknowledges, reads, screens and forwards job applications to applicants and Department Heads in a timely and professional manner
• Assists Department Heads in recruiting activities
• Directs and co-ordinates responses to union, grievances and employee complaints
• Ensures that employees are disciplined based on proper grounds, and that proper documentation is maintained
• Together with Department Heads and General Manager, identifies employees for development, recommends and monitors individual development plans
• Develops employees to maximise their potential and prepares them for future promotional opportunities by conducting counselling sessions where development needs are discussed
• Counsels employees, Department Heads and Supervisors on an ongoing basis
• Handles requests around transfers
• Ensures compliance with corporate and hotel Human Resources guidelines, policies and procedures, as well as labour laws, rules and regulations
• Maintains complete and accurate employee files
• Co-ordinates insurance, vacation, holiday, sick pay, etc. and honours requests
• Stays current with the latest Human Resources development
• Meets and exceeds expectations of employees by utilising leadership skills and motivation techniques to maximise employee productivity and satisfaction
• Creates a positive work environment for all employees
• Determines and communicates standards of performance to employees
• Evaluates employee performance regularly
• Ensures disciplinary action is taken as required utilising consistency, fairness and respect
• Administers the employee newsletter, and provides Hotline with articles
• Ensures correct reporting of Turnover and Sick leave in Everest

PERSONNEL ADMINISTRATION

• Directs and co-ordinates the salaries and wages and performance appraisal activities in the hotel, to ensure employee satisfaction and compliance with law and cost control
• Assures employees receive proper salaries, wages, and other related benefits
• Insures that Department Heads and Supervisors conduct performance appraisals in a well-planned, professional, non-discriminatory way
• Keeps Department Heads and General Manager informed of performance appraisals past due, and follows-up on performance appraisals conducted inappropriately
• Conducts wage survey annually and recommends wage structure to Department Heads and General Manager

MISCELLANEOUS

• Prepares and submits periodic reports to Department Heads and General Manager to update them on corporate and governmental labour laws and practices
• Develops the departmental business plan and budget
• Analyses deviation to budget, and takes action as required
• Attends meetings and training required by the General Manager
• Assists colleagues to perform similar or related jobs when necessary
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests
• Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to appropriate person within the hotel
• Continuously seeks to endeavour and improve knowledge of own job function

Requirements for a candidate

• Higher education in the relevant field
• At least 5 years of experience in the appropriate position (in Hospitality)
• HR management skills
• Good knowledge of office computer programs
• Fluency in English, Russian and Azerbaijani

Please send your CV to [email protected] indicating in subject "HR Manager".

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