Learning and Development Manager

İşin təsviri

Learning and Development Manager

RESPONSIBILITIES:

The Learning and Development Manager’s primary responsibility is to support the Learning Academy by assisting Colleagues courteously and efficiently by giving a warm welcome, handling requests efficiently and exceeding their expectations. Responsibilities will include administrative tasks related to the Learning Academy.

• Must be able to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Leading, developing and coaching Colleagues to realize both personal and organizational goals through passionate commitment to the strategy and key goals of the Company.
• Assisting the Director, in facilitating quality introductory and ongoing learning and development plans and all learning activities within the Hotel.
• Providing a variety of learning and development tools and resources to assist our Colleagues with career development plans.
• Maintaining an ongoing Calendar for the hotel.
• Updating learning and development information in employee files, maintaining accurate records of activities and participant information.
• Preparing Employment Offer Letters and processing with New Hire checklist
• Fostering and promoting positive Colleague relations through an environment that encourages open communication, trust and mutual respect.
• Assisting with and support colleague events as appropriate, such as leadership meetings, colleague receptions, and annual events
• Coordinating, conducting, or facilitating in-house Audits to ensure standards are met.
• Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.
• Ability to express or exchange ideas by means of the spoken word; must be able to verbally convey detailed instructions to employees.
• Ability to be resourceful, creative and maintain flexibility.
• Ability to train, motivate, evaluate, mentor and direct colleagues to meet desired ends.

QUALIFICATIONS:

• Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values
• Confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization.
• Enthusiastic and positive personality with ability to build trusting relationships with others.
• Proven organizational skills, works well on their own, able to set and meet deadlines with quality results.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Computer literate with working knowledge of; Excel, MS Word, PowerPoint and other related computer applications

E - mail : [email protected]

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