IT Help Desk Technician

  • GidroTransProyekt
  • Elanın qoyulma tarixi: 02.03.2018
    Vakansiyaya müraciət tarixi bitmişdir.

İşin təsviri

IT Help Desk

We are looking for a competent IT Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them

Excellent communication skills
Customer-oriented and cool-tempered
BSc/BA in IT, Computer Science or relevant field
Ability to diagnose and resolve basic technical issues
Good understanding of computer systems and other tech products
You will be responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
Provide helpdesk support and resolve problems to the end user’s satisfaction
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Assist with onboarding of new users
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
Maintain inventory of all equipment, software and software licenses
Manage PC setup and deployment for new employees using standard hardware and software
Perform timely workstation hardware and software upgrades as required
Prepare price quotation to replace some details and parts of hardware, equipment and purchase them
2 years of relevant technical experience
Position Type: Full Time

Interested candidates are requested to submit their CV preferably in Word or pdf format to [email protected] by specifying the IT Help Desk in the subject line.