Technology/IT Support Services/Service Operational Support/Engineer

İşin təsviri

Technology/IT Support Services/Service Operational Support/Engineer

Key Responsibilities:

• Preparation, deployment, functional tests and transition of new software
• Creation of procedures for uninterrupted operation in first line support
• Second line assistance in software support
o Continuous procedure enrichment
o Automation (programming/reporting)
o Analysis
o Dimensioning
o Control of software roadmap
o Updates/Upgrades
• Analysis and handling of requests sent by group and divisions
• Transition of routine tasks to first line support
• Negotiation of problems with supporting vendors

Required Background, Skills and Knowledge:

• Higher technical education (computer engineering, applied mathematics, and similar fields)
• A minimum of 3 years’ experience in this sphere
• Administration of Unix/Linux systems, shell-scripting
• Experience with ANSI SQL or Oracle SQL/PL SQL
• Experience with any programing language (java or python is preferred)
• Experience in Telecommunications are preferred

• Strong analytical thinking
• Language skills
o Azerbaijani - fluent (common understanding)
o Russian - upper-intermediate
o English - upper-intermediate

Desired Competencies:

• Continuous Learning
• Working under the pressure 
• Decision Making and Problem Solving

Interested Candidates please send your CV to [email protected] indicating the title of position in the subject line of your message.
Otherwise your candidacy will not be considered.