Bellboy (F/O)

İşin təsviri

Excelsior Hotel Baku

Vacancy:  Bellboy (F/O)

Responsible for performing the following tasks:

• Assistance to Guests and maintain a lobby presence that offers courteous and attentive service
• Ensure that individual customers and Groups receive fast, efficient and friendly service
• Ensure that the Front Office Management on duty are kept fully aware of any relevant feedback from either the customers or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Ensure the effective handling and storing of long-term and short-term luggage for arriving/departing Guests and clients
• Assist in ensuring the lobby areas and all equipment within the lobby are functional and in immaculate condition
• Communicate with Security regarding any unattended luggage
• Greet all guests in public areas and rooms in a warm manner

Essential Skills required:

• Excellent Russian and good English language skills
• Ability to work flexible hours
• Ability to work under pressure

Advantageous Skills:

• Previous experience as a Bellboy
• Previous experience working within a hotel
• Ability to drive (Driving License)

E-mail: [email protected]

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