İT (help desk) Manager

İşin təsviri

“Retail Group Azərbaycan” announce “İT (help desk) Manager” position.

"Retail Group Azerbaijan" is local representative of international "Alhokair Fashion Retail" company http://www.fawazalhokairfashion.com/ and today keep the leader positions on the market in fashion retail industry. 

Brands include:  ZARA, Pull & Bear, Bershka, Stradivarius, ALDO, ALDO Accessories, Charles & Keith, GAP, La SENZA, Marks & Spencer, Massimo Dutti, New Look, Oysho, Topshop, TAPE A LOEIL, Zippy, Sergent Major, Primadonna, La Vie en Rose, Call It Spring

The Employee undertakes to fulfil the following duties:

1. Delivering IT project on time.
2. Windows Server 2008/2012 Active Directory, FTP, DHCP
3.  VoIP (IP PBX) Cisco configurations
4. Forti Gate
5. Cisco switch and router
6. Managing IT infrastructure of company
7. Providing maintenance check of  IT infrastructure
8. Providing  connectivity of internal communications
9. Providing connectivity between branches (Mall)
10. Providing  company data security
11. Managing IT hardware assets in company and keep inventory updated
12. Managing company software assets in company and keep them updated.
13. Delivering communication solutions
14. Delivering secure connectivity solutions
15. Controlling Permission  management of access on data systems of company
16. Providing IT service on daily base for company employs
17. Recording of IT issues in company for future analyzing
18. Analyzing IT issues to prevent them in futures.
19. Work on openings of new locations
20. Provide active and passive network calculation for new location
21. Provide IT hardware and software calculation for new location
22. Communication with vendor suppliers and getting offers

Qualifications:

1. Relevant education
2. Minimum 3 years of Managerial Experience
3. Fluent knowledge of Azerbaijani and English languages
4. Solid experience managing a similar fast-paced retail operation is advantage
5. Passion for fashion, market, competitors and trend awareness.
6. Proven ability to maximize profitability and drive sales.
7. Strong team management experience.
8. Has lead a stable and consistent career.

Desirable:

1. Ability to lead by example, motivate and develop staff.
2. Shows logical and positive behaviors systematically and in line with Company standards.
3. Self-motivated and ability to motivate others.
4. Forward planning skills.
5. Commercial awareness.
6. Strong organizational and time management skills.
7. Numerate and Articulate.
8. Schedules and executes multiple tasks simultaneously and in line with Company standards.
9. Goal orientated:  to be oriented to carry out a good job and achieve or even exceed goals.
10. Flexibility and problem solving ability.
11. Examines and understands issues from a broad perspective and is able to think outside the box.
12. Identifies problems and reacts accordingly.
13. Uses initiative to seek proactive solutions.
14. Reacts positively to change and encourages the same in others.
15. Ability to handle pressure and react quickly to situations making timely decisions in challenging conditions and circumstances.
16. Excellent communication (both verbal and written) and interpersonal skills.
17. Takes ownership of self-development.
18. Endorses responsibility for their actions, behaviors and decisions.
19. Tenacious and resilient.
20. Ability to work autonomously and as part of a team.

Job conditions:

• Office located in Nargiz Mall (Nizami str.)
• Work days from Monday to Friday (from 9:00-18:00)

Interested candidates may send their resumes to [email protected] with the subject “IT Manager Help Desk” 

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