Department: Office
Reports to: Training Supervisor
Job Title: Training Supervisor Assistant
Summary and Purpose of Role:
We are currently seeking a Training Supervisor Assistant. This position requires an energetic, self-motivated and well-organized person. The Training Supervisor Assistant is responsible for the supervision of training staff and training development.
Job Role Responsibilities:
Develop a training schedule to meet identified training needs
Develop training materials to ensure effective product knowledge for store teams
Establish and deliver store induction training for all new joiners
Supervise and organize duties of training staff
Coordinate the development and delivery of training programs and materials through collaboration and communication with the training staff, management, and other program
Supervise training staff; drives team member satisfaction, retention and development
Deliver training as needed on topics such as customer services skills, program information, product knowledge, performance results obtained through quality assurance monitoring, and other areas
Prepare training resources and maintain a library of training aids
Provide reports on training status, as required
Position Qualification
Knowledge
Degree from an accredited college or university in education or related field.
3 years related work experience required
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Ability to speak effectively in interpersonal situations and before groups of people
Ability to motivate and inspire audience to engage in subject material
Excellent organizational, written, and verbal communication skills
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Ability to work as a team member, as well as independently
Skill
Possess excellent interpersonal, communication skills
Excellent knowledge of Azerbaijani, Russian and English languages
Proven interpersonal, verbal and written communications skills
Proficient in the use of Microsoft Office products
NOTES
Please, send your CV/Resume to [email protected] with “Training Supervisor Assistant” subject.