Customer relation management Specialist

İşin təsviri

CRM-Specialist (customer relation management)

Office: MEP-CERT MMC

Location: Baku, Azerbaijan

Job Category: Sales & Marketing

Schedule: Full-time

Position Type: Management

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Executes and supports the company's customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
 
• Interacts with guests to obtain feedback on product quality and service levels.

PREFERRED QUALIFICATIONS

• graduate from related Univercity
• Proficient (speaking and writing) Azerbaijani, Russian and English.
• At least 2 year of related work experience
• Good communication, listening and interpersonal skills.
• Microsoft Office/Word Skills

HOW TO APPLY

• Connect to MEP-CERT MMC ( Site: www.ulkukalite.com )
• sent  your  CV ( [email protected])
• Please enter to the position and apply.

MEP CERT tərəfindən digər vakansiyalar

• ISO 9001-2008 QMS