Client Relations Manager

İşin təsviri

The main objective of this position is to identify the exact needs of customers and satisfy them with our competence.

“ACT Azerbaijan” is a sister company of ACT Global (Analysis and Consulting Team).  “ACT Global” is the leading public opinion research and strategic consulting company, which operates throughout CIS countries and East Europe. Through science and creativity, we provide our client with knowledge, idea and inspiration to become more powerful and create something valuable and important.

 For further information visit:
www.act-gr.com

Office location:  159 Ahmad Rajabli str, Baku, Azerbaijan
Work days & hours: Monday - Friday; 10:00 - 19:00
Reports to: Branch Director
Term of employment:  long-term with first 3 month probation period (paid)
Benefits:  Health insurance, Pension Insurance (after probation period)

Responsibilities:

• Building and maintaining relationships with the current business clients;
• Proactively searching new clients;
• Determining target market and customers;
• Taking part in identifying clients’ demands and preparing commercial proposals accordingly;
• Attracting new customers and signing new agreements;
• Communicate the desires of clients to other members of a project team;
• Tracking relevant tenders;
• Preparing/making presentations for potential clients;
• Preparing periodic sales reports for management;
• Tracking client satisfaction;
• Preparing project agreements;
• Identifying the further needs of existing customers and increasing number of services/products;
• Ensuring formal and informal contact with customers;
• Implementing sales plan with new and existing customers;
• Creating and updating client databases;
• Create client profiles and save full information in CRM;
• Other activities required by sales process;

Required qualifications:

• Higher education (BA or MA in marketing/sales); 
• Minimum 1 year work experience in corporate client relations/sales;
• Experience in  marketing/market research is a plus;
• Excellent written skills in Azerbaijanian, English and Russian;
• Excellent verbal and communication skills in Azerbaijanian , English and Russian;
• Excellent computer skills (MS office);

Personal competencies/skills:

• Outstanding communication skills;
• Strong presentation skills;
• Smart, self-motivated, enthusiastic, energetic, innovative and capable person;
• Ability to work independently within a given broad line framework;
• Good sales and negotiation skills;
• Result oriented;
• Ability to work under time pressure;
• Strong sense of responsibility;

If you meet the requirements, please send a detailed CV with photo (please ensure that you quote the Position title - “Client Relations Manager” in the subject line to: [email protected] no later than October 15, 2015.

Note: Only short-listed applicants will be contacted for interview.

ACT Azerbaijan tərəfindən digər vakansiyalar

• Quantitative Research Project Manager
• Branch director
• Şirkətlər üzrə müsahibəçi (intervyuer)
• Call Centre – Müştərilərə zənglər üzrə Agent
• Şirkətlər üzrə müsahibəçi (intervyuer)