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AZERBAIJAN SUPERMARKET LLC

Training Specialist

Reports to: HR Manager & Operations Director

o Identify training needs in conjunction with HR Manager/ Operations Director
o Develop a training schedule to meet identified training needs
o Develop training materials to ensure effective product knowledge for store teams
o Establish and deliver store induction training for all new joiners
o Maintain focus on customer service with initial and refresher training for team members
o Act as a role model influencing the brand team to adopt a training culture
o Measure the effectiveness of training activities, providing a monthly update to HR Manager/ Operations Director
o Plan and coordinate training for Business Process and Standard Operating Procedures

Skills and qualifications

o Bachelor’s  Degree or equivalent
o 3 years of experience in training in retail , hospitality or customer  service operations
o Be immaculately presented
o Knowledge of training products and usage
o Good facilitation and presentation skills
o Well organized  and structured approach
o Fluency in Azerbaijani, English

If you are interested in joining us, please send you CVs with indicating the position name in a “SUBJECT” line to [email protected] email address.

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