Position : Waiter/Waitress
Hilton Baku
Reporting to : Restaurant / Banqueting manager
Hilton Baku
Responsibilities:
Ensure a consistent and convincing standard of service and maintain all the service standards and Hilton Policies
Active contribution to service
Guarantee a cost conscious manner of working
Participate in internal meetings and training courses
Care of guests from arrival to leaving the outlet in accordance with the standards
Conscientious and correct execution of the Team Leaders’ instructions
Active promotion of in-house sales by optimal knowledge of all the services of the hotel and the opening times and promotions of all F&B outlets.
Take over from the previous shift and obtain all relevant information at the start of the shift as regards volume of business, VIP guests, tasks to be clarified and completed and special events.
Know how to use the Micros cash system. Draw up invoices at the end of the working day. Correct booking and cashing up if necessary for all services provided. Booking of all transactions.
Know how to operate all the technical equipment which needs to be used
Requirements:
At least 2-3 years of experience in hospitality
Effective communication skills with guests and staff
Learn menu items and be able to describe them appropriately to guests
Proficient in Azeri and English, Russian is an advantage
Demonstrated ability to greet guests, present menus, make recommendations and answer questions regarding food and beverages
Hands-on experience in setting tables and placing decorations as per standards
In-depth product knowledge of different kinds of food and beverages
Exceptionally professional demeanour and very respectful attitude
Excellent skills in maintaining cleanliness and personal hygiene standards
Interested candidates have to send their cv via [email protected]. Only shortlisted candidates will be contacted for an interview.