Games Family Hotel Team Manager
- Baku European Games Operations Committee
-
Elanın qoyulma tarixi: 11.08.2014Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Job Title: Games Family Hotel Team Manager
Key accountabilities
• Be the first point of contact for all Olympic Family accommodation enquires
• Manage and develop a good working knowledge of accommodation obligations and processes
• Assist with the OFH Operational planning process
• Develop all necessary supporting documentation, including Venue Operations Manuals for the Games Family Hotel
• Work with the reservations team to ensure invoices are sent to respective client groups and the system finance details are kept up to date
• Handle internal booking enquiries
• Prepare and conduct internal and external presentations
• Liaise with arrivals & departures at Games Time
• Management of accommodation
• Manage the accommodation/arrivals & departures desk in the Games Family Hotel
• Assist with test events including the Chefs de Mission seminar
• Any other duties commensurate with job role
Knowledge, experience and qualifications required
• Previous knowledge of hotel event management
• Hotel reservation or group booking experience advantageous
• Previous management or supervisory experience
• Ability to manage and motivate a team
• Experience of working on multifaceted projects, demonstrating good attention to detail in all aspects of work
• Experience of organising major sports events an advantage
• Ability to build working relationships with other departments and to communicate effectively
• Experience with dealing with multiple stakeholders
• Experience of managing administrative processes
• Experience of working in a busy office environment
• Fluent written and spoken English
• Excellent communication skills
• Proven track record of leading a team
• A strong focus on customer service
• An ability to solve problems under pressure
• Team player who can work on their own initiative
Key competencies and behaviours
• Displays the highest levels of integrity and commitment
• Demonstrates an ability to deliver excellent results
• Resilient, tenacious and action driven
• Passionate about delivering results
• Self-motivated with the ability to lead by example
• Calm under pressure
• Resilient and positive through change
• Good IT Skills
• Strong communicator
• Excellent organisational skills
E-mail: [email protected]
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