Automotive Service Manager
- Holding
-
Elanın qoyulma tarixi: 28.01.2014Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Job title: - "AUTOMOTIVE SERVICE MANAGER"
Company is looking for AUTOMOTIVE SERVICE MANAGER.
Job Desciption:
• Greet customers and assist them with any inquiries they may have
• Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
• Consult with customer on applicable service specials.
• Prioritize required services, and be prepared to provide options upon request.
• Manage and Hire technicians and service advisors
• Document declines for services and ask for follow-up on future service considerations
• Keep customer informed on completion times, service expenses, and possible changes.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Spend quality time building relationship with the customer.
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Interested applicants please submit your CV in English to
[email protected]; [email protected]
and indicate the name of the position you are applying for in the subject line of the email.
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