Junior Product Owner

İşin təsviri

Key Responsibilities:

User Moderation:

• Monitor and review user profile and status on the platforms (Website/CRM Panel)
• Take appropriate actions, including user removal or user banning, based on violations.

Content Moderation & Management:

• Monitor and review user-generated content on the website for appropriate rewarding
• Take appropriate actions, including content adding & removal

User & Sales Team Support:

• Respond to user inquiries, feedback, and complaints promptly on messenger and in-platform communication tools.
• Provide assistance and guidance to users on website features. 
• Provide assistance and guidance with Sales Team requests.

Policy Enforcement:

• Ensure strict enforcement of website policies to maintain a safe and positive online community.
• Stay updated on industry trends and best practices related to content moderation.

Reporting:

• Generate regular reports on user activity, content trends, and moderation actions taken.
• Provide insights and recommendations for continuous improvement.

Candidate requirements:

• Previous social media, customer care or related field experience is preferable.
• Strong working knowledge of related software
• Knowledge of CMS is preferable.
• Excellent communication and customer service skills
• Excellent knowledge of Azerbaijani, Russian or/and English languages.
• Highly responsible & reliable.

Candidate requirements:

• 10:00 – 20:00 (5/2)
• Salary: reliable to experience -1000-1100.

İşəgötürənin reytinqi

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