WAITER
A Waiter/Waitress with Hilton Hotels and Resorts is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. A Waiter/Waitress carries the responsibility of thoroughly understanding the menu, food offerings and food contents. Specifically, you will be responsible for performing the following tasks to the highest standards:
Position : Waiter
Hilton Baku
Reporting to : Food and Beverage supervisor
Hilton Baku
What will s/he be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:
Use every possible opportunity to gain knowledge in all areas of bar supervision
Ensure all tables receive their drinks and food as requested
Maintain the cleanliness of all equipment used during shifts
Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times.
Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
Ensure that all before/after service mise en place is completed to the correct standard
Comply with Company Health & Safety, and Fire Regulations and procedures
Adhere to the Company disciplinary policy when necessary
Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
Meet or exceed the monthly drink profit margin target
What are we looking for?
A warm personality, attentive and smartly presentable
Ability to listen and respond to demanding Guest needs
Previous experience in similar role
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Language skills: Azeri, English and Russian
Ability to work under pressure
Passion for delivering exceptional levels of guest service
Interested candidates have to fill the application through www.hiltonworldwide.com/careers website.
Only shortlisted candidates will be contacted for an interview.