Front Office Supervisor

İşin təsviri

To control employees and operations in order to ensure continuous flow of services at the Front Office Department. Front office supervisors typically serve as the face of a hotel. They provide customers with a first and last impression as both greeters of new guests and well-wishers to departing ones. Hotel front desk supervisors must be friendly and outgoing and possess excellent communication skills.

Qualifications:

  • Education: At least a High School or vocational diploma.
  • Experience: At least 3 years of related work experience following theoretical education.
  • Foreign Language: Sufficient level of English, Russian and Azerbaijani to communicate effectively with guests and employees.
  • Courses and Training: Advanced level of theoretical and practical knowledge.
  • Computer Literacy: MS Office applications, Fidelio world Class Property Management System

Skills: Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment and work processes in the related field. Knows, applies and ensures application of all services and product ranges in the related field. Has good command of guest profiles. Trains his/her team in this area, monitors their success and sets an example on how to address guests. 

Interested applicants please submit your application with CV in English and photograph and indicate the name of the position you are applying for in the subject line of the email.