Hostess

İşin təsviri

Your day to day:

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Host/Hostess, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

 Some of your main role responsibilities are:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Be attentive to guest’s needs
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

What we need from you:

Ideally, you'll have some or all of the following qualifications and experience we're looking for:

• Minimum 1 year experience in hotels in similar position
• Basic reading and writing  
• Food service experience with general knowledge of restaurant operations preferred 
• Good command of English language, both oral and written. Russian is preferred.
• Ability to work in a rotating shift and dynamic environment

What we offer:

We’ll reward all your hard work with a great salary and benefits – including uniform, great room discount and superb training. 

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

To apply for the position of Hostess at InterContinental Baku Hotel send your CV mentioning “Hostess” in Subject of e-mail

Intercontinental Hotel Baku tərəfindən digər vakansiyalar

• HR Administrative Specialist
• Waiter/Waitress
• Club Agent Hostess
• Security Officer
• Receptionist