İşin təsviri
Key Responsibilities:
- Collaborate with stakeholders, product owners, and development teams to gather and document business requirements.
- Conduct thorough analysis of business processes, user needs, and market trends to identify opportunities for improvement and new feature development.
- Develop detailed user stories, use cases, and acceptance criteria to effectively communicate business needs to the development team.
- Create comprehensive business flow diagrams and process maps to visually represent end-to-end workflows, facilitating a clear understanding of business processes.
- Work closely with UI/UX designers to create intuitive and user-friendly interfaces that enhance customer engagement and satisfaction.
- Conduct user acceptance testing to validate that the developed solutions meet business requirements and align with user expectations.
- Provide support and guidance to stakeholders during the platform development lifecycle, addressing inquiries and clarifying requirements as needed.
- Monitor digital platforms performance and user behavior, utilizing data insights to recommend data-driven improvements and optimizations.
- Collaborate with the development team to ensure the delivery of high-quality releases.
- Efficiently identify, document, and manage bugs, ensuring timely resolution and collaborating with development teams to maintain the stability and reliability of platforms.
Requirements & Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Proven experience as a Business Analyst, Product Owner, or similar role, with a focus on digital platforms.
- Excellent communication skills, both verbal and written, enabling effective collaboration with stakeholders and team members.
- Ability to work independently, prioritize tasks, and handle multiple projects simultaneously.
- Proficiency in business flow drafting and process mapping tools.
- Familiarity with project management and collaboration tools, such as Jira, Confluence to facilitate workflows, task tracking, and documentation.
- Competency in Microsoft applications including Word, Excel, and PowerPoint
- Understanding of agile methodologies and experience working in agile/scrum environments is an advantage.
- Understanding of web technologies, familiarity with mobile app development principles and software development life cycle processes is an advantage.