Front Offices and Own Shops Manager

İşin təsviri

Function: Sales

Working schedule: Standard

Deadline to apply: 11.08.2023

Your responsibilities as Front Offices and Own Shops Managers:

• Lead the process of hiring, training and termination FO representatives; to be involved in staff recruitment and appraisals;
• Commenting on key performance indicators reflected in Front Office monthly reports;
• Operational management of the company's  front office customer service;
• Take necessary actions for elimination of program delays, in order to organize the work of the group in high level;
• Ensuring service availability (administrative support) in all POS; employee knowledge development;
• Plan employees’ individual development activities  according to their development areas;
• Provide the distribution of workload within the department according to the company strategy, employees’ job descriptions and individual targets;
• Execute line manager’s and department heads verbal and written instructions to ensure fulfillment of work duties;
• Execution of the duties in compliance with the procedures and instructions;
• Close co-operation with relevant departments for operative resolution of technical and administrative issues;
• Implementing necessary actions over to violation of the guidelines  according to legislation and internal procedure;
• Preparation of reports on areas of responsibility.

Position requirements:

• Higher Education;
• 5 years of experince in related area;
• Experience in management (min 3 year);
• Ability to organize, prioritize and delegate;
• Intermediate knowledge of English, Fluent in Azeri and Russian;
• Mandatory knowledge MS office programs (Excell, Word and etc);
• Internal / external business trips;
• Creativity and initiative;
• Driving category B;
• Analysis, Problem solving and Decision Making;
• Customer orientation, quality orientation, result orientation;
• Initiating action, teamwork & collaboration;
• Continuous improvement;
• Management skills.

To apply, please send your CV. It is mandatory to mention job title in the subject line of email as “Front Offices and Own Shops Manager”. Applications will be reviewed against position requirements and only shortlisted candidates will be contacted.

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