Bellboy

İşin təsviri

POSITION:   Bellboy

DEPARTMENT:  Front Office

DUTIES AND RESPONSIBILITIES:

• Checks the daily arrival list
• Assists guests with luggage to the front desk
• Escorts guests to room, placing luggage in room
• Inspects guest room for order and adequate supplies and informs guests of room amenities
• Leaves customer room key and welcome card
• Delivers faxes, messages, packages and flowers for guests, and undertakes any other requests to ensure their comfort
• Collects and returns outgoing guest laundry and dry cleaning
• Maintains the appearance of the hotel lobby and entrance
• Keeps luggage storage room clean and tidy
• Ensures the efficient delivery and collection of group luggage
• Facilitates prompt check-out by assisting guests
• Assists guests with luggage to the taxi or car, when the account has been settled
• Assists guests to bring luggage from room to hotel entrance
• Stores and receives luggage when requested; issues completed claim checks to guests when storing luggage
• Ensures that hotel flags are raised at the appropriate time each day

KNOWLEDGE OF FRONT OFFICE TECHNOLOGY

• Is fully conversant with the hotel reservation system
• Is able to operate switchboard, telefax, key equipment, credit card machines and printers, hotel alarm systems, and other Front Office equipment

[email protected]

Excelsior Hotel Baku tərəfindən digər vakansiyalar

• SMM Coordinator
• Guest Service Agent
• IT Specialist
• Marketing Coordinator Intern
• Chief Engineer