İşin təsviri
Your day to day:
- Greet and welcome all guests and take beverage and food orders in a prompt and professional manner
- Be attentive to guest’s needs
- Prepare food and beverages for service to guests and present food according to established health and presentation standards
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
- Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
- Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
- Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
- Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
- Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
What we need from you:
Ideally, you'll have some or all of the following qualifications and experience we're looking for:
- Prior experience, preferably in trendy lounge/restaurant environments, that cater to a very up market clientele.
- Should be impeccably groomed and presented
- Speak very good English and Russian
- Project presence, confidence, and knowledge of their craft, whether as Waiters/Hostess/Bartenders, and have naturally warm/engaging personalities to create a dynamic experience for our guest.
- Minimum one year experience in a fine dining restaurant in a 5* luxury hotel
- High level of passion, enthusiasm and drive for results
- Team player and ability to work under pressure
- Ambitious and eager to learn and grow
- Ability to work in a rotating shift and dynamic environment
What we offer:
We’ll reward all your hard work with a great salary and benefits – including uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
To apply for the position of Guest Service Agent at InterContinental Baku Hotel send your CV mentioning “Waiter” in Subject of e-mail. - [email protected]