Housekeeping Manager

İşin təsviri

Education & Experience:

• At least 4 years of progressive hotel sales experience; 
• Fluent English and Azerbaijani Knowledge essential. Good Russian is an asset.
• High school diploma or equivalent training/experience
• Working knowledge of various computer software programs
• Working knowledge of property management systems
• Strong mathematical skills

Physical Requirements:

• Long hours sometimes required.

General Requirements:

• Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

Fundamental Requirements

• Assigns work to Housekeeping staff and trains staff in housekeeping duties.
• Addresses guests complaints regarding housekeeping service of equipment.
• Reports need for room repairs to housekeeper.
• Examines carpets, drapes, and furniture for stains, damage or wear.
• Checks and counts linens and supplies and communicates needs to housekeeper.
• Records inspection results and informs Housekeeping staff of inadequacies.
• Verifies staffing is appropriate for business levels.
• Operates hotel property management system.
• Handles lost and found inquiries and all pertinent procedures.
• Checks vacant, expected departure and discrepant rooms.
• Issues and inventories keys.
• Communicates with appropriate departments when necessary.
• Conducts daily pre-shift and post shift meetings.
• Cleans rooms and assists in laundry when necessary.
• Inspects linen closets, storage areas. 

What we expect from you:

• Bring your best every day
• Put our guests first
• Strive to exceed expectations in all you do

What you can expect from us: 

• Best-in-class training and career development 
• Supportive and engaged team
• Fast paced fun environment

Salary : 1470 gross

Please send your resume to e-mail with the subject ‘HK Manager”

Email: [email protected]

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