Duty Manager

İşin təsviri

Duty Manager

Key accountabilities:

• Coordinate the daily activities of the Housekeeping staff, including appropriate cleaning of all offices, washrooms, restaurants, and all public spaces.
• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction. 
• Conduct pre-event inspections of all areas prior gate opening for every event held at the ShoppingMall.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
• Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Required skills/experience:

• Previous experience managing a team of housekeeping employees through motivation, coaching and development.
• The ability to anticipate customer needs, change goals and direction quickly and multitask
• Working knowledge of shopping mall management systems. 
• Advanced knowledge of Housekeeping process and procedures.
• Proven experience supervising housekeeping departments of 15+ employees.
• Ability to maintain a budget
• Proven excellence in customer service.
• Capable of using independent judgment/solid decision making skills ability
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Able to work effectively under pressure and to work with deadlines;
• Proficiency in Azerbaijani, English and Russian

Candidates are required to submit their CVs until 15th November 2012.

Please indicate the name of the position you are applying for in the subject line of the application email. Otherwise the candidacy will not be considered in the review process of the applications collected.

Please be advised that only shortlisted candidates will be invited to the further stages of the recruitment process.
E-mail: [email protected]

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