SPA team leader

  • Chenot Palace
  • Elanın qoyulma tarixi: 05.10.2021
    Vakansiyaya müraciət tarixi bitmişdir.

İşin təsviri

Key responsibilities:

- Coordinates and performs guest arrival, departure and cashiering tasks in accordance with hotel standards;
- Greet all guests who enter the Spa in a warm and welcoming manner;
- Updates guest profiles, preferences and appointments in TNG;
- Provides individual assistance and accurate information in an effective and timely manner;
- Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction;
- Possesses a high degree of product knowledge for both treatments and retail;
- Stays informed of events in the resort and intuitively recommends and effectively up sells resort facilities in a personalized manner;
- Handles unexpected situations and emergencies in a composed and intelligent manner and in accordance with hotel policies and procedures;
- Quality check by asking guest’s feedback;

Requirements:

- Minimum of 3 years of a relevant experience in SPA
- High level of written and verbal business Azeri, Russian and English
- High level of social and interpersonal skills
- Highly developed organizational skills

Benefits:

- Chance of co-working with well experienced team from worldwide famous hotel brands;
- Opportunity to participate in training & development programs;
- Maximum discount opportunities at hotels & other respective properties;
- Career opportunities in different industrial enterprises under PMD Group management;
- Medical insurance;
- Duty meal;
- Shared accommodation;
- Staff shuttle bus;
- Mobile phone and corporate number;

Interested candidates are requested to submit their CV to [email protected] by specifying the Job Title in the subject line.

Only shortlisted candidates will be contacted.

The deadline for application is October 18, 2021.