“Dalga Beach” LLC is seeking for an open-minded and energetic Assistant Operations Manager with diverse talents to join our team at Dalga Beach Aquapark and Dalga Light
As Assistant Operations Manager reporting to the Director, the employee will be leading the Heads of Departments to achieve and exceed their revenue and Guest satisfaction targets.
Experience and Qualifications Required:
A minimum of 5 years’ experience in operations/properties management
MBA master degree is preferred
Diploma(s) or certificate(s) in HoReCa Operations Management is a plus
Knowledge of local HoReCa related AR laws and practices required
Strong commercial acumen, preferably with hotel FO or F&B background
Experience in managing budgets, revenue proposals and forecasting results
Previous experience in a similar or equivalent role
Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
Possess a good command of Azerbaijani, Russian and English and have excellent communication skills, both written and verbal
Accountable and resilient
Ability to work under pressure
Responsibilities:
Work in conjunction with the Director to actively manage key property issues
Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
Respond to audits that are completed by the company to ensure continual improvement is achieved
Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
Comply and exceed hotel and company service standards
Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
Hold regular briefings and communication meetings with the HOD team
To successfully fill this role, you must possess the following qualifications, attitude, behaivour, skills, and values that follow:
If you look forward to meeting people from around the world and join our professional team, please send us your most up-to-date Resume to [email protected]
(Don’t forget email subject “Assistant Operations Manager)