Department: Revenue & Reservations
Position to: Reservations Agent
Employer: Shamakhi Palace & Sharadil
Shamakhi Palace & Sharadil/PMD Hospitality Group is looking for Reservations Agent
KEY RESPONSIBILITIES:
Processes reservations by mail, telephone.
Processes reservations from the sales office, other hotel departments, and travel agents.
Knows the selling status, rates, and benefits of all packages plans.
Knows the credit policy of the hotel and how to code each reservation.
Ensure all direct billing requests and back up approval is passed to the Front Desk
Ensure all arrivals for the following day are checked and backups are handed over/Communicates reservation information to the front desk.
Processes cancellations and modifications and promptly relays this information to the front desk.
To be aware of all front office procedures and assist with reception duties when required.
Configuring rates on the hotels property management system
JOB REQUIREMENTS
Knowledge of Azerbaijani, English and Russian.
Knowledge of Opera PMS is a must.
Positive attitude and good communication skills.
Interested candidates are requested to submit their CV preferably in Word or pdf format to [email protected], [email protected] by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.
The deadline for application is June 15,2019.