Accounts Receivable

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Accounts Receivable

RESPONSIBILITIES:

The Accounts Receivable is responsible for ensuring that all departments within the hotel conform to the established guidelines for credit and collection policies and procedures. The Accounts Receivable is also required to work closely and communicate with the Sales, Catering, Convention Services, and Front Office personnel.

• Ensuring that all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally
• Investigating fully all requests for billing and function as final authority over credit approval
• Reviewing with the Assistant Financial Controller all accounts over 30 days and implement collection procedures for such accounts in accordance with established corporate guidelines.
• Maintaining a report showing all groups and local catering events that are coming to the hotel within the next thirty (30) to sixty (60) days. Working with the appropriate managers to ensure all deposit requirements are being met and that all clients either have approved direct billing or are fully pre-paid before their events.
• Inspecting all in-house accounts to ensure adherence to the hotels’ credit policy; assisting with the collection efforts of these accounts where necessary
• Reviewing all requests for credit and approving as appropriate according to the in-house credit policies. Communicating approval or non-approval to the appropriate managers.
• Ensuring compliance with advance deposit policy
• Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks, and be willing to accept assignments on an as needed basis, in order to promote teamwork
• Having a thorough working knowledge of all corporate policies and procedures as they relate to credit and receivables
• Having a commitment to follow all local and corporate policies and procedures as they relate to credit and receivables
• Working in a safe, prudent, and organized manner
• Pursuing and collecting delinquent accounts, as outlined in the Policy and Procedures Manual
• Notifying the Financial Controller / Assistant Financial Controller on the status of uncollectible accounts and refer delinquent accounts to a collection agency
• Ensuring prompt and accurate billing of current and aged accounts with efficient follow-up procedures. Documenting all collection efforts in the client file or in the accounts receivable system.
• Preparing necessary month end accounts receivable reports for corporate office and hotel management
• Preparing bad debt documentation as required per the Policy and Procedures for write-offs
• Maintaining an up-to-date collection activity log for delinquent and uncollectible accounts
• Maintaining a close working relationship and communicate with the Sales, Catering, Conventions, and Front Office departments.
• Maintaining credit histories, original approved written requests for credit and other records for regular hotel accounts.
• Writing off or adjusting un-collectable accounts after approval by the Financial Controller/Assistant Financial Controller according to established company guidelines
• Reviewing the Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager
• Ensuring that check-in/check-out procedure adequately protects the hotel without burden or delay to the guests of the hotel
• Preparing month-end reports and reconciliation’s as prescribed by policies and procedures for all receivable accounts including credit cards
• Recommending improvements in the operation of Accounts Receivable / Credit to the Assistant Controller
• Overseeing the monthly credit meeting to convey Credit / Receivable policies and procedures to the staff of those departments. Maintaining minutes of credit meeting as evidence of control.
• Participating in the orientation program for staff in Sales and Catering, Front Desk, Reservations and other related positions
• Conducting self in a professional manner at all times to reflect the high standards of Fairmont Hotels & Resorts and encourage staff to do the same
• Performing any additional duties as assigned by the Controller, Assistant Controller to include a participative role in Operating Equipment inventory taking

QUALIFICATIONS:

• Must have a thorough working knowledge of all corporate policies and procedures as they relate to Credit Control
• Must be willing to work a flexible schedule in order to accomplish major responsibilities and tasks
• Must be willing to accept assignments on as need basis in order to promote teamwork
• Must have a commitment to follow all local and corporate policies and procedures as they relate to hotel operations cost control
• Must work in a safe, prudent, and organized manner

E - mail :  [email protected]

Fairmont tərəfindən digər vakansiyalar

• Revenue Analyst
• Reservations Agent
• Accounts Payable Accountant
• Human Resources Coordinator
• SPA Receptionist