CRM Business Analyst
Responsibilities:
• Development of analytical and statistical models to deliver customer insights
• Customer base segmentation
• Maximize customer value
• Develop business cases for new offers
• Optimization of existing CRM activities
• Monitoring of KPIs and assessment of CRM programs
• Perform timely & accurate KPI reporting on monthly basis
Requirements:
• Education & certifications Marketing, Business Administration, Economics, Management, Applied Math, Cybernetics, Quantitative social sciences or related field;
• Experience in business analytics
• Proficiency with metrics and analytics
• Intellectual curiosity for working with very large sets of data
• Knowledge of statistical concepts
• Knowledge of the applications for Data Mining and Analysis (ex. SAS, SPSS, STATA;
• Programs and software Standard MS
• Language skills – Azeri/English/Russian - Fluent
Interested Candidates please send your CV to [email protected] indicating the title of position in the subject line of your message.
Otherwise your candidacy will not be considered.