Incoming Tourism Manager

İşin təsviri

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Khazar Travel tourism company is looking for a talented, enthusiastic, and professional Incoming Tourism Manager.

Incoming Tourism Manager

Responsibilities

÷ Promoting and marketing the business, sometimes to new or niche markets;
÷ managing budgets and maintaining statistical and financial records;
÷ Selling travel products and tour packages;
÷ sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
÷ Taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to consumers;
÷ Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
÷ Dealing with customer enquiries and aiming to meet their expectations;
÷ Overseeing the smooth, efficient running of the business;
÷ Constantly motivating the sales team to hit their targets and ensure company profitability;
÷ Meeting regularly with team leaders to give them sales figures and plan how they approach their work;
÷ Meeting company directors who advise on strategy and finding out about any local issues and future trends;
÷ Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training;
÷ Organising incentives, bonus schemes and competitions;
÷ Communicating with sales consultants and providing encouragement, help and advice;
÷ Dealing with disciplinary matters and customer complaints;
÷ There is occasional travel within a working day, plus overseas travel, sometimes at fairly short notice.

Required Skills

÷ Excellent communication skills;
÷ Diplomacy and tact;
÷ Innovation and energy with a desire to drive others;
÷ Commitment to people management;
÷ Sound judgement with attention to detail;
÷ Strong organisational skills;
÷ Resilience to cope with long hours and pressure at peak times;
÷ A genuine interest in travel;
÷ Good English, Russian language skills;
÷ As a potential manager, you must be able to demonstrate an awareness of some of the main trends in travel.

Deadline for application – April 20, 2018

Email:  [email protected]

Only shortlisted candidates will be invited to further steps of the recruitment process

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