Front office clerk

İşin təsviri

Front office clerk

Main Duties:

- To provide excellent customer service
- To greet customers and answer their questions in a friendly, conversational manner.
- To communicate effectively with other members of the staff and maintain a professional attitude even in the face of challenges, such as an irate guest.
- To solve problems quickly rather than have a guest leave with a bad impression of the company.
- To make appointments, check guests in and out and process payments.

Requirements:

• 1-2 years experience in the hotel
• Good knowledge of MS Office programs and PMS
• High level of written and verbal English, Russian and Azerbaijani
• Must have excellent communication skills, ability to resolve problems rapidly, ability to manage time and to work under stress during working day
• Must have analytical mind, ability to analyze  difficult situations and  respond   them in time

Working schedule: Schedule is shift.

The Hotel is located in Novkhani. Interested candidates are welcome to send their CVs to [email protected]  by indicating “Front office clerk” in the subject line of the letter.

Regnum Hotel Baku tərəfindən digər vakansiyalar

• Ofisiant
• Waiter (Novkhani)
• Front office clerk (Novkhani)
• Various Positions (Sumgayit)