Location: Head Office
Department: ERP
Position: Junior ERP Specialist
Summary and Purpose of Role:
The Junior ERP Specialist will be primarily responsible for implementing and providing support for Enterprise Resource Planning systems for companies with significant online presences. The Junior ERP Specialist will analyze the systems and work directly with clients and management to define system requirements, design and propose solutions, configure the software and train employees.
Job Role Responsibilities:
• Advanced end-user support via telephone, e-mail, and/or face-to-face interaction;
• Analyze and troubleshoot ERP system issues reported by end users;
• Thoroughly understand business practices and procedures;
• Familiarity with POS data and functions: items, barcode, sales, voids, promotions, specials, discounts, methods of payment, electronic journaling, taxes, etc.;
Familiarity with POS hardware: card printers, credit card scanners, receipt printers, and ticket printers;
• Training of employees in system’s functions;
Technical/Coding Skills
Problem-Solving Skills
Position Qualification
• The job of an Junior ERP Specialist is based around troubleshooting and upgrading the ERP software. As such, the ideal candidate will come in with extensive knowledge of software and coding, and a readiness to learn new programs as they are introduced and incorporated.
• An Junior ERP Specialist will be on call to handle any issues with the ERP Software. They will need to be able to think creatively and resolve problems to ensure the smoothest possible experience for users of the ERP software.
Knowledge
1 years’ experience
Bachelor degree or equivalent.
Fluency in Azeri and English.
A highly motivated individual with entrepreneurial approach.
Possess an extremely friendly, enthusiastic and outgoing personality, with ability to openly communicate and work with all types of individuals and personalities.
NOTES
Please, send your CV/Resume to [email protected] with "Junior ERP Specialist" subject.