SPA Manager

İşin təsviri

Rixos Quba Azerbaijan Hotel is looking for a SPA Manager.

Department:  SPA

Position:  SPA Manager

Location: Quba, Azerbaijan

DUTIES AND RESPONSIBILITIES:

•             Organize and monitor the spa operations.
•             Prepare a budget for the Spa Department and submit it to the management.
•             Prepare daily, weekly and monthly reports and submit them to the General Management.
•             Create solutions aimed at increasing sales.
•             Monitor the quality and marketing development of all cosmetics and consumables used for spa services and make changes and replacements as needed.
•             Ensure that stock controls are made, identify the orders that need to be placed and place the orders with the Purchasing Department.
•             Maintain continuous with the hotel’s department managers and ensure flow of information for issues that are important in terms of operations.
•             Monitor and ensure monitoring of the spa areas for hygiene purposes.
•             Coordinate the spa reservation system to ensure that it operates at maximum efficiency.
•             Take part in the hotel management meetings and implement and ensure implementation of the decisions by upholding the interests of the facility.
•             Evaluate customer demands and complaints, inform the concerned persons of any shortcomings identified and find solutions.
•             Address any guest demands and complaints related to errors in practice or information related to products, massage, sales and services and take corrective action.
•             Plan and assign tasks to the spa personnel.
•             Responsible for preparing training programs and the training of his/her employees.

QUALIFICATIONS:

•             Management experience within the spa industry
•             Ability to meet financial targets
•             Ability to work under pressure
•             Excellent grooming standards
•             Willingness to develop team members and self
•             Flexibility to respond to a range of different work situations

BENEFITS:

• Accommodations
• Transport to/from work
• Breakfast /Lunch/Dinner

Interested Candidates, please send your CV to [email protected]

Please type “SPA Manager” in the subject line of your message. 

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