Department: Food and Beverages
Position: Hostess
Address: Address: M.A. Aliyev str. 210, Nasimi district, Baku, Azerbaijan
“Winter Park Hotel Baku” is looking for a Hostess.
Job Brief
We are looking for a skilled hostess to deliver an excellent guest service.
Ultimately, you should be able to ensure the smooth and efficient running of the Department by coordinating reservations
and special events
Key Functions
• Provide excellent customer service to ensure satisfaction
• Ensure knowledge of menu and all products
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Has extensive knowledge of menu offerings
• Has a good knowledge of the restaurant's sitting arrangements
• Manage guest queries in a friendly, timely, and efficient manner
• Working closely with all serving and kitchen staff
• Follow all relevant health department rules/regulations and all customer service guidelines
Requirements
Proven work experience as a hostess or waitress
Service orientation and excellent organizational skills
Problem-solving and decision-making skills
Good physical condition
Good knowledge of Azerbaijani, Russian and English.
High communication skills.
Flexible to work with all shifts
Candidates are requested to send their Application Forms/CVs to [email protected] until November 24, 2017.
Please indicate the name of the position “Hostess” you are applying for in the subject line of the email.
Otherwise the candidacy will not be considered in the review process of the applications collected.