Location: Head Office
Department: Enterprise Resource Planning
Reports to: Financial Director
Direct reports: ERP Manager
Job Title: Senior ERP Specialist
Summary and Purpose of Role: Support and Enhancement of GOLD ERP
Job Role Responsibilities:
Perform as a member of an ERP support team for ERP system users throughout the organization;
Assist Finance and Operational departments to train and instruct users with respect to their specific day-to-day problems;
execute corrective action when necessary;
Work with ERP systems users and management to determine appropriate system configuration and setup;
Write and maintain documents related to security design, implementation and practices;
Support managers in business process improvements, implementing best practices and fully utilizing ERP system capabilities;
Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels;
Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes;
Ensure ERP system meets business requirements and goals and fulfills user requirements;
Thoroughly understand ERP database schema;
Analyze and troubleshoot ERP system issues reported by end users.
Position Qualification
Knowledge
Business Analysis;
Database;
SQL Plus;
MS Excel;
Software Documentation.
Skill
Analytical thinking;
Above average math;
problem solving;
Team player;
Effective oral and written communication
NOTES
Please, send your CV/Resume to [email protected] with "Senior ERP Specialist" subject.