F&B Supervisor
Position :Food and Beverage Supervisor
Hilton Baku
Reporting to :F&B manager
Hilton Baku
What will I be doing?
Decide, together with the F & B Administrator and the HR Assistant on the appointment of new Team Members.
Check and correct (if necessary) the outer appearance of Team Members.
Is responsible for the clean and tidy presentation of the restaurant at all times and reporting any defects to the relevant department (e. g. Housekeeping, Technical Department).
Order the necessary Operating Equipment from the Chief Steward in good time and ensure, in cooperation with Stewarding, that an appropriate Parstock exists (also in writing).
Organise and monitor the maintaining of orderliness and hygiene, especially in relation to the food order.
Ensure that the Team Members undertake active selling.
Is responsible for the entire service sequence and proper care of guests and is always to have an overview of the whole restaurant.
Organise and motivate Team Members so that a smooth service sequence is guaranteed and the satisfaction of guests can be assured.
Is to see him/herself as an active link between the kitchen and service and is to ensure good
communication. Discuss the menu each day with the Kitchen Chef as well as any problems that may arise.
Revise the food and drinks menu together with the F&B Administrator and the Kitchen Chef, so that they are always harmonised with the requirements of guests.
Deal with complaints and ensure that guests who have complained are satisfied immediately.
File documents received (e. g. Event Orders, Tour Instructions, Memos and Reports) in the files provided for the purpose.
Inform the F & B Administrator on problems with the MICROS system.
Trains Team Members systematically in order constantly to achieve the quality targets of the hotel.
What are we looking for?
At least 3 years of experience in F&B or hospitality
Knowledge of teambuilding, people supervision, organisation, training and negotiations
Strong process and planning mindset
Organized and focused on delivery to deadlines
Structured and process driven approach to work
Excellent communication and presentation skills
Proficiency, at an intermediate level, with computers and computer programs, including Micros system
Proficient in Azeri, Russian and English
Good spreadsheet and written skills
Interested candidates have to fill the application through www.hiltonworldwide.com/careers/ website. Only shortlisted candidates will be contacted for an interview.