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IT Specialist
- Huawei Technologies Azerbaijan
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Elanın qoyulma tarixi: 02.03.2015Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
POSITION: IT Specialist
POSITION DESCRIPTION
This is a level 1 help desk support position. Its role is to assist the IT director in meeting the organization’s IT needs. A majority of this person’s time will be spent responding to requests submitted via our online support ticket system, emails, phone calls, and in-person visits. Any time left over will be spent working on projects to help grow the organization’s technology infrastructure.
SCOPE OF WORK
The IT Specialist is responsible for the day to day operational activities of help-desk support, network administration, and systems.
RESPONSIBILITIES
• Support end-users with IT-related problems in a responsive and service oriented manner.
• Setup, management, and maintenance of IT-related equipment.
• Monitor backup jobs and ensure high level of completion success rate.
• Manage time and projects effectively.
• Help put processes in place to maintain a stable network environment.
• Training staff with IT related equipment.
• Assist the IT director with project work to grow the technology infrastructure of the organization.
• Assist with the troubleshooting, installation, and implementation of systems.
• Ensure data integrity with regard to our fixed asset inventories.
• Provide input and recommendations to the organization surrounding hardware and software technologies and how these technologies can assist the business being especially proactive with new technologies.
• Develop and monitor performance levels of software and hardware and evaluate, recommend, and propose alternative methods of information processing.
• Develop and maintain information architectures (data, application, network) ensuring the system is on-line daily.
• Maintain hardware and software maintenance agreements to ensure integrity of operations processes.
QUALIFICATIONS & SKILLS
• Organized, thorough, and has great attention to detail
• Demonstrated working knowledge of hardware and networking basics
• Able to install, configure, troubleshoot and support Windows clients and servers
• Intermediate-Advanced knowledge of the Microsoft Office Suite
• High level of analytical thinking to solve problems with an understanding of technology as well as an ability to ask the right questions and apply solutions to business problems
• Effective oral, electronic and written communication with all levels of the organization using top notch customer service.
• Does well with minimal “hands on” training and can pickup new skills quickly and can “take the ball and run with it”
• Ability to multi-task and can handle frequent interruptions
• Can consistently follow protocol and instructions
• Can work independently with little management direction
• Document process, procedures, and results
• Fast and accurate keyboarding skills
• Passionate, optimistic, and has internal inspiration to get things done
PREFERRED EXPERIENCE
• B.B.A. Management Information Systems or related degree
• 1-2 years in IT or Business Systems
• Experience with SQL Server, Dynamics-Nav, SalesForce.com, SharePoint
• NET, AJAX, ColdFusion, and/or Flash Development Experience
Salary – 600-900 NET
If you are interesting please submit CV with subject “IT specialist” to [email protected]
