Telecom System Engineer

İşin təsviri

Информация о компании:
 
Eurodesign since its foundation in 1996, has been delivering high-end telecom solutions to a large number of businesses in Azerbaijan and Georgia. The services offered vary from the design of structured and fiber optic cabling systems to voice communication systems, including audio and video conference systems that are mainly offered to businesses in such fields as Oil and Gas, Construction, Medical and Logistics. We strive to establish long-term relationships with our customers by providing post-delivery maintenance and support for all services rendered.

Telecom System Engineer

Responsibilities

• Providing operational technical support at POP and Data Centre locations
• Management of telecommunication infrastructure including core switches, server farm network switches, load balancers.
• Maintain and remediate WAN links and network infrastructure including routers, switches, load balancers etc.
• Event management - Interpret alerts received via monitoring tools, troubleshoot and take necessary remedial actions
• Incident Management - Resolve incidents; escalate to other IT teams and vendors. Co-ordinate incidents to resolution.
• Problem Management - Identify problems proactively and provide inputs to Problem Management for problem resolution.
• Reporting - Generate various technical and management reports using reporting capabilities of monitoring tools.
• Be an escalation point for NOC engineering team
• Works with ISP, Cisco TAC, Checkpoint Support  staff as appropriate to isolate, escalate, and resolve LAN/WAN and DC issues.
• Technician coordinates between customers, internal staff, equipment vendors, and service provider contacts to resolve technical problems within a given environment.

Skills

• Technical/IT University background
• At least 2-3 years of network support
• CCNA / CCNP- or equivalent certified, additional certifications is a plus
• In depth knowledge in overall network architecture in an enterprise environment
• Hands-on experience implementing, administrating and troubleshooting network devices
• In depth knowledge of TCP/IP
• Expert experience with Cisco routers and switches (ISR 2900/3900, ASR1000, Catalyst 3750 and 6500, Nexus 5000/2000)
• Experience with Cisco ASA platforms
• Experience with Checkpoint firewalls
• Strong knowledge of routing protocols: BGP and OSPF
• Strong knowledge of VSS and vPC technologies
• Strong knowledge of LAN related technologies: STP, VLANs, HSRP, VTP etc.
• Excellent troubleshooting skills
• In-depth WAN troubleshooting knowledge
• Experience working independently with service providers
• Working technical knowledge of HTTP/S, DNS, POP, SMTP, FTP, SNMP, Tacacs+ etc.
• Must have user-level experience with Linux systems
• Must be a team player and work well with co-workers of different backgrounds
• Fluent in Azerbaijani and English. Knowledge of Russian is an advantage
• ITIL Certified

E-mail: [email protected]

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