Product Support Sales
- Aztexnika
-
Elanın qoyulma tarixi: 12.10.2014Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Product Support Sales
Human Resources Department
HRF-1
Founded in 2006 Aztexnika Ltd. establishes exclusive representation of premium global brands in transportation, road construction, off-road machinery sectors in Azerbaijan. Today the company is an official dealer of the globally recognized brands like "VOLVO” Construction Equipment, "VOLVO” Trucks, "MACK” Trucks Inc., “John Deere” agricultural machinery, “ISUZU” light duty trucks, “Clark Forklifts" - a world leader in the manufacture and supply of forklift trucks"CO.RI.MA Srl"-Production of self-propelled tomato harvester, sugar-beet harvester, selling of Barigelli spare-parts, assistance, maintenance and after-sales service.
Key Responsibilities
• Assist parts department staff to provide the highest level of service to counter, wholesale and service department customers
• Develop and maintain effective parts department processes to ensure internal and external customer satisfaction
• Develop and maintain all parts efficiency and management reports and reporting methods
• Provide the direction and leadership required to achieve professional parts sales and parts processes at profitability and customer service/customer satisfaction standards
• Continually monitor the progress of the department and individuals in parts group toward the customer satisfaction, market penetration and profit goals
• Maintain an accurate inventory, internal controls to prevent shortages and obsolescence, perpetual inventory checks and annual counts per management guidelines
• Submits all parts warranty and return claims within the required time frame to receive maximum credit.
• Develop pricing matrixes based on cost analysis, economic ordering criteria and phase in phase out to maximize profit without sacrificing sales
• Create an approved vendor list optimizing the best purchase discounts and return programs
• Perform other duties assigned by his supervisor
Required Competencies
• Preferred degree in mechanical OR electrical field
• Minimum of 5 (five) years experience related to parts operation, preferably from construction equipment dealership or in aftermarket parts industry
• Solid knowledge of the computer systems in use in the dealership
• Good understanding of financial principles relative to Parts Department operations
• Good understanding of pricing principles including retail pricing categorization
• A good working knowledge of parts sales techniques and methodologies
• Deep knowledge of spare parts in Construction machineries including component life cycle and parts order analysis
• Excellent communication skills, both in writing and verbally, in Azeri & English
• Required knowledge and skills to optimize stock parts inventory
• Solid inventory management knowledge
• Product knowledge including features and benefits knowledge of all commodities sold
If you meet above requirements please send your resume to [email protected] in English with position name (Product support sales (Spare parts) in subject. Note that resume without subject name will not be considered.
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