Cash Office Department Manager

İşin təsviri

Harvey Nichols brings to Baku the ultimate fashion experience that is internationally famous for the finest in fashion, food and beauty.
Harvey Nichols is the ultimate in luxury with its exciting and innovative Restaurant and Retail concept stores across the UK, Ireland, Asia and the Middle East.
This London based heritage company is truly one of the biggest names in the international Luxury Retail market.

At Harvey Nichols we rely on a high level of personal and professional standards to deliver the quality of service that our customers expect worldwide to maintain the excellent reputation of our brand.

We are currently recruiting for a Cash Office Department Manager to join our vibrant team in the newest and most exciting Harvey Nichols Baku Store.

Key Responsibility includes (but is not limited to):

• Up to date paper trail for all accounts and cash flow in line with company policy
• Up to date and 100% accurate trackers for all incentives and staff promotions
• Firm and up to date log of all customer complaints
• Coach/mentor/develop and generally drive training for team.
• Ensure all Company Policies and Procedures are followed and complete all administration tasks.
• Support and work towards achieving 100% Internal Audit compliance.
• Identifying and addressing performance issues and non-attendance; confronting difficult issues professionally and efficiently
• Implementing appropriate incentives for the team
• Ensuring all reviews and appraisals are conducted with the team
Role Profile:
• Oversee an organization’s daily, weekly running of the cash office and monthly cash flow
• Including cashing up daily takings, preparing banking, reconciling safes and issuing change.
• To reduce the amount of cash in collectable status while ethically maximizing the amount of time between receiving payable goods or services and disbursing payment.
• Manage the cash office team, and take ownership of all the till points on the selling floors.
• Cash office will also be a central point for customer services and switchboard for the store.
• Receiving payments for car park, event tickets, gift vouchers etc…
• The cash office manager shall also manage store incentives and petty cash payments.

Requirements and Skills for this position:

• Minimum 5-7 years’ experience in a large Store environment managing team of 20 plus people.
• Ability to train and coach people and gain high standard of skills in Visual Merchandising
• Able to cope with cultural differences
• Excellent language skills: Azeri, and Russian, English is preferable
• High standard use of MS Office applications

Please send your CV to [email protected] highlighting the position you are applying for in the subject title.

Deadline for CV submission is 20th March 2014

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