Field Engineer ( in Medical Sector)
- General Electric
-
Elanın qoyulma tarixi: 22.01.2014Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Business GE Healthcare
Business Segment Healthcare (Medical Industry)
About Us
What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world.
Posted Position Title Field Engineer ( in Medical Sector)
Location(s) Where Opening Is Available Azerbaijan
City Baku
Career Level Experienced
Function Services
Function Segment Field Services
Role Summary/Purpose
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.
Essential Responsibilities
Key Responsibilities/essential functions include: Technical: Maintains all models specific to a modality in the assigned area.. Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems. Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team. Business growth: Assists in the growth and direction of business in his/her geographic area. Productivity: Responsible for Warranty and PMS contract cost control. Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts. Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Quality Specific Goals: Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Identify and report any personal quality or compliance concerns immediately to the Quality Organization. Insure timely dispatch closure. Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Qualifications/Requirements
Qualified to Degree level or equivalent. Technical analytical skills. 2-4 6-8 years Medical Field Services experience in a multinational company. Comprehensive knowledge of a specific modality or multi-modalities. Must have knowledge in MRI, CT and Angiography imaging systems. Sought by others for guidance and advice. Profiency in English. Ability to work independently with minimum direction. High work standards and quality. Initiative and motivation. Plans and organizes work effectively. Excellent communications, listening and interpersonal skills. Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs. Able to travel Turkey, US, China and Europe for training & business purposes.
E-mail: [email protected]
General Electric tərəfindən digər vakansiyalar
