Customer Relations Specialist

İşin təsviri

Customer Relations Specialist

Company name: Bridge Properties

Job title: Customer Relations Specialist

Location: Baku, Azerbaijan

Requirements:

- Ensure outstanding customer satisfaction by maintaining strong working relationships.
- Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
- Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
- Manage and train resources to ensure quality and consistency of service to customers.
- Schedule and conduct status meetings with appropriate development resources and customers.
- Provide proper refund and compensation to customers on time.
- Assist sales team in business acquisitions, planning, retention and management.
- Maintain complete and accurate customer correspondence data.
- Assist in making major business decisions.
- Develop and update client related reports.
- Managing client relationships to build a reputation for excellent service and generate repeat business.
- Negotiate and manage agreements through business contract process.
 - Identify and develop problem solving methodologies to resolve customer issues.

Required Competencies

- Dynamic with strong leadership skills 
- Results driven and goal orientated 
- High energy team building skills
- Excellent knowledge of Azerbaijani, English and Russian languages, both written and verbal;
- Self-starter able to work on own initiative, leading and managing own projects
- Knowledge of AutoCad (or relevant programs)
- Strong effective communicator;
- Business communication skills;
- At least 2-3 year experience in the relevant field
- Creative and analytical abilities;
- Organizational and initiative skills;
- Excellent knowledge of PC (user level);

The applications should be submitted to:

[email protected]

Applications without the subject Customer Relations Specialist will not be considered

Only shortlisted candidates will be contacted

Bridge Properties tərəfindən digər vakansiyalar

• Reception
• Reception for Hamam complex
• Бухгалтер
• Receptionist
• Hüquqşünas